Privacy Policy

Last updated: November 2, 2026

Introduction

Goldlink's Inventory Control ("the App") is committed to protecting your privacy. This policy explains how we handle your data.

Data Collection & Storage

By default the App stores all inventory data locally on your device, and we do not receive it. The only time your data reaches our servers is if you choose to turn on Goldlink Companion Cloud (see below) or use the Support chat.

• Inventory Data: All items, photos, and records are stored locally on your device and in your iCloud account if iCloud sync is enabled (iPhone).
• Photos: Images you take or import are stored locally and are not uploaded to our servers unless you turn on Companion Cloud.
• AI Features: When using AI description features, photos are sent directly to the AI provider you select (Google Gemini, OpenAI, Microsoft Azure OpenAI, or your own Ollama server); the default On-Device option uses Apple's on-device Vision technology and sends nothing anywhere. We do not act as an intermediary.

Goldlink Companion Cloud (optional, paid sync and sharing)

If you create a Companion Cloud account (at companion.goldlink.net, in the App, or on the web), the following is stored on our server in the United States:

• Account: your email address and a salted, one-way hash of your password (we cannot read your password), plus optional two-step sign-in settings.
• Your inventory: the items, descriptions, prices, notes and photos you sync, and the names and roles of people you invite to share them.
• Sign-in sessions on your devices, so you stay signed in, and push-notification tokens so your other devices know when something changed.
• A security log of account events (sign-ins, password and two-step changes, deletions) with the IP address they came from.

We use this only to provide sync and sharing, send account emails (invitations, password resets, trial and deletion notices), and keep the service secure. Account emails are sent through our email host, and push notifications go through Apple and Google. We do not sell it, use it for advertising, or look at your items. Connections are encrypted in transit. Our server is in the United States. Data is backed up nightly; database backups are kept about 14 days on the server, and a copy of them is kept for up to 30 days at a separate location we control.

Deleting your data: you can delete your account in the App or on the web at any time. Your account, the inventories you own, and their items and photos are removed right away, and the copies in database backups are gone within 30 days. If you delete a single inventory (not the whole account), it is held for 30 days so you can restore it, then permanently removed.

Lapsed trials and subscriptions: if a trial or subscription ends and is not renewed, we email you about a week before, and the inventory and its photos are permanently deleted from our server 30 days after it ended. The copy on your own phone is never touched.

Subscription billing is handled by the app store you subscribe through; we do not receive your payment card details.

eBay listing (optional)

If you connect your eBay seller account, you sign in on eBay's own page; we never see your eBay password. eBay gives our Companion Cloud server an access token, which we store (encrypted) so the App can list items for you. When you publish, the item's title, description, price, category, condition and photos are sent to eBay to create your listing, and we receive your eBay listing and sales information so the App can show it. You can disconnect at any time, which deletes the token. We do not sell this information or use it for advertising. Connecting eBay is optional, and publishing is off until you switch it on.

Version check

The App asks our server whether a newer version exists. This request contains only the platform (iOS or Android) and your IP address, which our server logs as for any request.

Support Chat

If you use the Goldbot support chat on our website, the messages you type are processed by an AI service to produce replies, and we keep conversation logs (with your IP address) to improve support. Please do not enter passwords or sensitive personal information in the chat.

Third-Party Services

The App may connect to the following third-party services based on features you choose to use:

• Google Gemini / OpenAI / Azure OpenAI: For AI-powered item descriptions. Subject to their respective privacy policies.
• Ollama: Self-hosted AI. Data stays on your network.
• eBay API: For price lookups. Only search queries are sent; no personal data.
• WooCommerce: If you enable integration, inventory data syncs with your own WooCommerce store.
• UPC Lookup Services: Barcode numbers are sent to lookup services to retrieve product information.

API Keys

Any API keys you enter (for AI services, eBay, WooCommerce, etc.) are stored securely on your device and are never transmitted to us, even if you use Companion Cloud.

Analytics & Tracking

We do not use any analytics, tracking, or advertising SDKs in the App.

Children's Privacy

The App is not directed at children under 13 and we do not knowingly collect data from children.

Changes to This Policy

We may update this policy from time to time. Changes will be reflected on this page with an updated date.

Contact Us

If you have questions about this privacy policy, contact us at support@goldlink.net (best way to reach us), or by phone at 706-417-9456.

Our website has its own policy: www.goldlink.net/privacy.html.