Support

We're here to help you get the most out of Goldlink's Inventory Control

📧 Email Support

support@goldlink.net

We typically respond within 24 hours.

📖 Help Guide

Download the complete help PDF for detailed instructions on every feature.

Download Help PDF

Frequently Asked Questions

What AI services does the app support?
The app supports Google Gemini, OpenAI (GPT-4 Vision), and Ollama for local/self-hosted AI. You provide your own API keys for cloud services. Ollama runs on your own computer, keeping everything private.
Is my data stored in the cloud?
All inventory data is stored locally on your device. If you enable iCloud sync, data syncs through your personal iCloud account. We never store your data on our servers.
How does barcode scanning work?
Point your camera at any barcode or QR code. The app scans it instantly and looks up product information from online databases. You can also enter barcodes manually.
How does the eBay price lookup work?
The app searches eBay's sold listings to find real market prices for your items. This helps you price inventory accurately based on actual sales data.
Can I use this with my online store?
Yes! The app integrates with WooCommerce. You can sync your inventory, push new products to your store, and keep stock levels updated across both platforms.
What label formats are supported?
You can print QR codes, standard barcodes, and price tags. Labels work with standard label printers and can be customized to include the information you need.
Does the Point of Sale accept payments?
The built-in POS lets you ring up sales and track transactions. Payment processing depends on your setup — the app records the sale and updates inventory automatically.
Is there an iPad version?
Yes, the app is a universal iOS app that works on both iPhone and iPad with optimized layouts for each device.